FAQ 

1. WHY IP TELEPHONE FROM BVN TELECOM GROUP?
Because we offer a more efficient, full-featured phone system that could grow with you, offering remote global extensions, cut costs (50% - 70%), without hassle of purchasing and maintaining the expensive the OLD PBX equipment. All this with the benefits of a corporate system working for you. 

2.
HOW TO MAXIMIZE THE RETURN ON INVESTMENT?
Implementing BVN Telephony in your office is the right option for you. The BVN Solution focuses on what you need to make your communication affordable, simple and global lowering your overall costs.  

3.
 
HOW BVN TELEPHONY WORKS?
Our Company combined the best of TDM (traditional phones service) and VOIP (voice over IP). This means that features of each technology are available to us taking advantage and lower the cost in the communication. This Unique Service allow all users to connect to the BVN System using a soft-phone handled in the same way as a desktop phone in the office area, so users, while at home or traveling, can check voicemail, make internal calls or take advantage of negotiated long distance rates. BVN IP-PBX offers a much safer way to enjoy the benefits of VoIP and TDM service while reducing communication cost and network maintenance.
   
4. IS INTERNET CONNECTION REQUIRED?
You need to have an average business-class cable modem OR DSL connection. (High Speed Internet)  

5.
SUPPORT MULTIPLE LOCATIONS?
Yes, we unify Multiple Locations into Single Phone Network.
  

6.
IS SOME WIRING REQUIRED?
No, we use the same Network wiring of your computers. 


7.
CAN I USE MY EXISTING PHONES?
No, we use the same Network wiring of your computers.   


8.
CAN I ACCESS MY VOICEMAIL FROM OUTSIDE OF THE OFFICE?
Yes, we will provide you a Mail Box access phone number and you will be able to have access to recover your Voicemail from your Mobile. 


9.
CAN I USE MY PHONE ON INTERNATIONAL TRIPS? 
The phones work everywhere in the world as long as you have internet access including your Softphone.
Note: Some Hotels do require Username & Password then you need an extra router to set up your Hotel network. 

10. WHO ARE THE PROVIDERS OF BVN TELECOM GROUP?
We are connected directly with the best telecom Carriers in North America, Central & South America.
Our POP is in Miami, Fl and we support customers in USA, Canada & Colombia and coming soon in Europe.

11.
 
WHAT IS THE VIRTUAL PBX?
If you choose our Virtual PBX Product you’ll be able to Identify your Different Offices or Depts. and  your customers will have the option to contact the right person in your organization with 0 delay. You can make your own records or we can do it for you!